Confidex Contactless Smart Tickets Ensure Smooth Sailing for Venice Waterbuses (Vaporetti)

TAMPERE, Finland —Today Confidex, the leading provider of contactless smart tickets and specialty RFID tags, announced that the company is supplying several million contactless smart tickets since two years to one of the largest European public transportation operators, ACTV in Venice, Italy.

ACTV S.p.A. operates land- and water-based public transportation throughout the province of Venice, with the primary mode of transport being the waterbus, or vaporetto. To enable a faster, smoother flow of passengers, ACTV employs secure and affordable contactless smart tickets from Confidex throughout Venice’s waterbus routes– a city that sees more than 20 million tourists a year. In total, ACTV operates 600 land buses and 160 waterbuses, carrying nearly 200 million passengers per year in and around Venice.

Due to the tremendous volume of passenger traffic carried by the waterbuses daily, ACTV required a system offering speed, ease of use, reliability and security, as well as a provider capable of delivering ticketing solutions for their changing needs. Besides designing and manufacturing high quality smart tickets, Confidex offers a full range of other services, including industry-leading turnaround times for changing ticket artworks, efficient customer communication through dedicated team, full end-to-end traceability, unmatched personalization options and capabilities, and flexible ticket deliveries according to customer needs. “We designed an affordable ticketing solution for ACTV that ensures tickets with enhanced durability to resist normal wear and tear in humid conditions, security against fraud, and full compliance with ACS automatic fare collection machines,” said Pierre Chadebech, Senior Director for Confidex Smart Ticketing. “The tickets are customized with visually appealing advertisements to promote seasonal tourist activities in Venice, and the transit tickets are often programmed to also allow access to events, festivals or casinos with varying fare schedules, per the customer’s wishes.”

ACTV uses several different configurations of smart tickets from Confidex, including single tickets, reel tickets, fanfold and a unique custom size design with visual personalization. “We have a very good relationship with Confidex,” said Dr. Emanuele Filippi, Director of ACTV’s Administration and Control. “Their communication was responsive and functional, ticket deliveries matched the schedules agreed, and the products provided have been of good quality.”
Contactless tickets deliver improved ease of use, security and reliability versus magnetic stripe tickets or cards. Additionally, they enable reduced maintenance costs because the tickets are waved over the reader instead of inserted, resulting in improved passenger flow and user satisfaction. With Confidex’s unique contactless smart ticketing service, Public Transport Operators around the globe benefit from easy implementation of contactless tickets in various public transport applications, thanks to Confidex’s compatibility with all major automatic fare collection systems, versatile ticket formats, ticket personalization capabilities and flexible overall service.

Step into the Confidex Smart Ticketing service at the new website

Welcome to meet Confidex at Transport Ticketing in London during 27-29 January, 2014!

Sini Tiainen
Marketing Communications Manager
Confidex Ltd.
Tel. +358 10 424 4100

ACTV reel


Confidex is the world’s leading supplier of high-performing contactless ticketing and RFID tag solutions and services to make supply chains, transactions and authentication of goods and people more efficient and secure. Today, we are innovating and exploring with our customers how our solutions can help people and companies address their problems and challenges by fusing a strong combination of RFID tag design competence, RF engineering and customization to manufacturing experience.